Important updates regarding Coronavirus COVID-19 During ‘Lockdown Period’
N K Law Current Working Policy
We are aiming to follow Government advice regarding Coronavirus (COVID-19) while ensuring to provide you the best possible service.
Due to the UK Lockdown announced by our Prime Minster on 23rd March 2020 and the ongoing Coronavirus pandemic, we have been required to make some important changes to the way we operate and have had to make important changes to procedures.
We are open for business however: you are reminded that for you, coming to the office is person unlikely to come under one of the permitted reasons for leaving the home place under the government’s restrictions.
We shall endeavour to do our best to continue to work on our client’s matters and provide our best possible service however inevitably some of these may be delayed due to reasons beyond this firm’s control due to restrictions being placed.
We shall aim to keep our client’s up to date on matters.
We would ask you to contact the mobile number at the top of the home page should you not get through on the office number and so can then be directed to the appropriate person dealing with your case.
We are minimising face to face contact in line with government guidance and Visitors seen by appointment only and if only necessary. Where a face-to-face meeting is important for your case we will make arrangements with you.
This ensures adequate ‘social distancing’ and is for everyone’s benefit.
This means we generally prefer you to contact us by phone or email so we can work with you to decide how we can best assist you.
We are able to conduct most contact via email and telephone including video calling either on ‘Skype’ or ‘WhatsApp’ however for certain areas of work this may not always be possible and shall make suitable arrangements with you.
Documents and other paperwork should be deposited through the letterbox.
These measures are for your protection and to make sure that we can serve the needs of all of our clients by adopting good working practices.
This policy will be reviewed and updated according to climate changes and government advice.
We ask you to be patient with us during this difficult time and thank you for your understanding and best wishes to all.